Before sending your MacBook Pro off, the company advises you to back up your data. In all cases, your MacBook Pro will be sent to the Apple Repair Center for service. Arrange mail-in service to the Apple Repair Center via Apple Support.Head to an Apple Authorized Service Provider.Make an appointment at your closest Apple Retail Store.You'll have three options for sending your MacBook Pro in for service if it's one of the affected units: How do I have my MacBook Pro serviced if it's found to be an affected model?
How much will it cost to have my MacBook Pro's battery replaced?Īpple will replace the batteries on affected MacBook Pros free of charge.
You can find your Mac's serial number on the About this Mac screen at the bottom of the hardware list. If you see that on your MacBook Pro, you'll need to head to Apple's recall site and enter the serial number into the box under Eligibility. On the overview the pops up, right under the version of macOS you're running, you should see a line that says "MacBook Pro" with your computer's screen size and model year.Įligible MacBooks have MacBook Pro (Retina, 15-inch, Mid 2015 on that line. On your Mac, click the Apple in the Menu bar, then click About this Mac. How do I check if my MacBook Pro is impacted by this recall? Importantly, if you have a 13-inch MacBook Pro from any year, this issue and recall don't affect you. Apple says that this model was sold primarily between September 2015 and February 2017, so if you purchased a 15-inch MacBook Pro before or after that time period, you likely have nothing to worry about. Only the 15-inch Retina MacBook Pro from mid-2015 is impacted by the recall.
This update reflects new reporting on injuries, property damage, and affected products.Īpple is currently offering free repairs to a number of its MacBook Pro laptops based on reports of faulty batteries. are potentially affected by the recall, with 26,000 machines affected in Canada.
Apple estimates that more than 432,000 laptops in the U.S. There are also additional reports of fire damage to nearby personal property. Consumer Product Safety Commission has claimed to receive 26 reports of overheated batteries in affected laptops, with five reports of minor burns and one report of smoke inhalation.
Updated : Since Apple’s recall was announced on June 20th, the U.S. Is your Mac on the list with batteries posing a fire risk? We’ve got all the information on what you should do, as well as Apple’s own plan to clear customers for safety and potentially let them keep their computers. If you or a loved one owns a MacBook Pro within the affected product range, you’ll want to know the best way to get your bad battery removed and replaced. Now, we’re getting official confirmation that people were injured by these batteries, with even more still at risk today! Apple is reporting that tens of thousands of MacBooks are being recalled due to a fire risk from the system’s batteries. Well, for those of you who remember the Galaxy Note 7 debacle, this recall might seem a bit familiar. After all, we don’t want anyone getting hurt like the victims of Samsung’s exploding batteries, right? This can be a pain if it’s an essential item like a phone or computer, but ultimately, safety is a top priority. Not only are users informed that their beloved product could be dangerous to use, but they’re often required to return or replace the entire unit.